Frequently Asked Questions

DO I POST WORLDWIDE

NO. I only post Australia wide. Postage is via Australia Post with tracked postage..
Tracking details are sent via email for you to track your order.

ORDER PROCESSING TIME

As my products are handmade to each individual order, please allow 14 days for turn around not including postage..
During busy periods this time frame will change.

RETURNS / EXCHANGES POLICY

RETURNS / EXCHANGES
If something is faulty with your product and I am notified within 7 days of you receiving your products, I am more than happy to return or exchange your money.  All refunds will be given within 24 hours of receiving the product, minus the initial postage cost. The purchaser will need to pay for any postage fees upon returning the product. If the item is being exchanged I will pay up to the sum of $13 to return the new product.